🏆 JOB PURPOSE
The Client Onboarding Executive helps new startups and businesses begin their journey with Join Digital by coordinating setup processes, collecting requirements, guiding clients, and ensuring smooth onboarding into the startup ecosystem.
🏆 KEY RESPONSIBILITIES
✅ Welcome and guide new clients after signup
✅ Collect business details and requirements
✅ Coordinate with website/design/technical departments
✅ Assist clients during onboarding process
✅ Ensure documents, branding, and setup details are properly received
✅ Maintain onboarding progress reports
✅ Help clients understand plan features and workflow
✅ Coordinate with internal departments for timely execution
✅ Handle onboarding-related support queries
✅ Maintain professional client communication via WhatsApp/email
🏆 REQUIRED SKILLS
✅ Good communication skills
✅ Basic business understanding
✅ Professional WhatsApp & email handling
✅ Coordination & follow-up ability
✅ Basic computer & internet knowledge
✅ Organized workflow management
✅ Friendly and professional behavior
🏆 PREFERRED EXPERIENCE
- Customer support
- Client handling
- Startup/business coordination
- Digital agency operations
- CRM handling
(Freshers can also be trained)
🏆 WORK TYPE
Remote / Work From Home
🏆 SALARY CATEGORY (India)
🌱 Beginner Level
₹12,000 – ₹22,000/month
🏆 PERFORMANCE BONUS IDEAS
Optional:
✅ client satisfaction bonus
✅ successful onboarding completion bonus
✅ upsell/upgrade bonus
🏆 IDEAL PERSONALITY
✅ Organized
✅ Calm under pressure
✅ Friendly communication
✅ Process-oriented
✅ Startup-support mindset
✅ Good coordination skills
🏆 POSITION IN ORGANIZATION
Works closely with:
- Strategy Team
- Website Team
- Design Team
- Support Team
- Operations Manager
🏆 SIMPLE PUBLIC DESCRIPTION
Client Onboarding Executive
Helps new businesses smoothly start their Join Digital journey by coordinating setup, support, and startup onboarding processes.